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Hotel Indonesia Kempinski Jakarta

Photo gallery for Hotel Indonesia Kempinski Jakarta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout drapes

Overview of Hotel Indonesia Kempinski Jakarta

VIP Access

Hotel Indonesia Kempinski Jakarta

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
10310, Jakarta, Jakarta, Jl. MH Thamrin 1

Explore the area

  • Popular LocationBundaran Hi3 min walk
  • Popular LocationGrand Indonesia6 min walk
  • Popular LocationThamrin City Shopping Mall14 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)66 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Jakarta

Located in Central Jakarta neighborhood, Hotel Indonesia Kempinski Jakarta is connected to a shopping center. Senayan National Golf Club and Pancoran Chinatown Point are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Indonesia and Grand Indonesia. Traveling with kids? Consider Jakarta Aquarium, or check out an event or a game at Gelora Bung Karno Stadium.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Plaza Indonesia - 3 min walk
  • Bundaran Hi - 3 min walk
  • Grand Indonesia - 6 min walk
  • Sarinah Mall - 12 min walk
  • Thamrin City Shopping Mall - 14 min walk

Getting around

  • Jakarta Sudirman Station - 10 min walk
  • Stasiun MRT - Setiabudi - 19 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 50 min drive

About this property

Hotel Indonesia Kempinski Jakarta

5-star luxury hotel in the heart of Central Jakarta
Take advantage of golfing on site, a poolside bar, and a rooftop terrace at Hotel Indonesia Kempinski Jakarta. Treat yourself to a body scrub, a body treatment, or a facial at Kempinski The Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and happy hour. Yoga classes are offered at the health club; the property also has shopping on site, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), laundry services, and ATM/banking services
  • A gift shop, meeting rooms, and luggage storage
  • An elevator, massage treatment rooms, and a porter/bellhop
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 289 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: IDR 312180 for adults and IDR 156087 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Signatures
  • Kempi Deli
  • Paulaner Brauhaus
  • OKU
  • Nirwana

Things to do

  • Fitness center
  • Full-service spa
  • Golfing
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (29063 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

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Guest rating 4.5+
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5 star
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Hotel
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Air conditioned
Air conditioned
Family friendly
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 900000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: IDR 312180 for adults and IDR 156087 for children (approximately)
  • Rollaway bed fee: IDR 900000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should note that all cash payments at this property must be in local rupiah currency (Rp), according to Bank Indonesia regulations.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Indonesia Kempinski Jakarta
Hotel Jakarta Indonesia
Hotel Kempinski Jakarta Indonesia
Indonesia Kempinski Jakarta
Jakarta Indonesia Hotel
Kempinski Hotel Jakarta Indonesia
Hotel Indonesia Kempinski
Indonesia Kempinski
Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta Hotel
Hotel Indonesia Kempinski Jakarta Jakarta
Hotel Indonesia Kempinski Jakarta Hotel Jakarta

Frequently asked questions

Does Hotel Indonesia Kempinski Jakarta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Indonesia Kempinski Jakarta?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Hotel Indonesia Kempinski Jakarta on Aug 21, 2022 start from ￥20,126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indonesia Kempinski Jakarta pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Indonesia Kempinski Jakarta?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hotel Indonesia Kempinski Jakarta?

Check-out is at noon.

Where is Hotel Indonesia Kempinski Jakarta located?

This family-friendly Jakarta hotel is located in the business district, steps from Welcome Statue, Plaza Indonesia, and Bundaran Hi. Grand Indonesia is 0.3 mi (0.5 km) away. Jakarta Sudirman Station is 10 minutes by foot and BNI City Station is 13 minutes.

Can I cancel my reservation for free at Hotel Indonesia Kempinski Jakarta and receive a full refund?

Yes, Hotel Indonesia Kempinski Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indonesia Kempinski Jakarta cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 209 out of 317 reviews
5 - Excellent 66%
Rating 4 - Good. 84 out of 317 reviews
4 - Good 26%
Rating 3 - Okay. 14 out of 317 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 317 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 317 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel with good location. Probably one of the dirtiest guest rooms I have ever stayed. Room was full of hair from previous guests. Receptions staff is very slow. Check-in will take around 30 minutes. Breakfast is very Asian with a few items for British customers. Not many choices for guests from Continental Europe.
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly & helpful staffs, nice room. However, cleanliness in shower area needs improvement. Breakfast has lots of varieties. Overall our stay was pleasant.
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience comfort and pretty hotel
Very nice hotel with Bundaran HI view, All staff are helpfull and friendly especially when we have breakfast and dinner at signature, cheft heri purnama made delicious special fried rice for us, and also all the waiter like mr.Eddy, mr.Rahman, mrs.Lidya, mr.Maliki, mr.Kevin, mr.Bray are very helpfull make us like at home
Stayed 1 night in Jan 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighbourhood
It is good location next to biggest shopping mall in jakarta. The hotel is clean.
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
I have reviewed most of my bad staying experience here. I would just continue the rest. Condition, I gave them rating 3/5 for the condition as my room has a slightly minor messy ceiling. Probably the staff can do the check the ceiling on the left side near the window of room 708. They didn’t place the hole cover perfectly. Breakfast, Beside of the thin wall of my bedroom which put me no privacy. Breakfast is another worst part. They gave us options to choose the time to book the breakfast, an hour per session. But on my first day, I just had my breakfast there for 20 minutes - My cousin and I were out searching for the food, we already left our sanitizer spray purposely so that they should have known we hadn’t done yet. But cleverly, they cleaned up the table (we sanitized before), they threw away our foods and they also took away our sanitizer spray. That was even only 20 mins since we started eating. Don’t they have the system to train their employee? I do love travelling and staycation. But for something terrible like this, I doubt I will consider their hotel’s name again anytime anywhere. Hopefully they read this review of mine.
Stayed 1 night in Dec 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a pleasant experience
My stay was not a pleasant experience. Throughout my staying experience, only the check out process was the only pleasant service for me. I truly appreciated to the guy who nicely helped me checking out and asking me for the feedback of my staying experience. I write down for the rest here down below: Check in experience, The guy was just okay but not really friendly. Just an okay check in experience, I didn’t feel much pleasant though. Security experience, After checking in and putting my bag into my room, i went down to buy some drinks and stuffs which make my hands pretty full. With my hands full of stuffs, when I go through the security, the guy asked me to unzip my very little bag that only can fit wallet and phone. Isnt it ridiculous? Don’t you see that I am holding so much things and you can actually just tap my bag using your sensor stick. Is it because I only wore tshirt, short and flipflop? Concierge, When I asked him to register my car for free parking. He confirmed that I’d only have 1 night stay which I correct that I had 2 nights instead of 1. But he kept insisting that I only had 1 night. Can’t he just make sure or even ask for the check in counter rather than insisting for something that’s not right Bedroom, Omg this is terrible. The bed and pillow are the worst that I’ve ever experienced in my whole life. The wall is very thin, I can literally listen the to next room conversation. Worst ever For the breakfast I’ll stay in the next page
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love much the service ! Keep up a good job !
Stayed 1 night in Nov 2021

4/5 Good

Stayed 1 night in Nov 2021