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Mandarin Oriental Jakarta

Photo gallery for Mandarin Oriental Jakarta

Featured Image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
10310, Jakarta, Jakarta, Jalan MH Thamrin

Explore the area

  • Popular LocationBundaran Hi2 min walk
  • Popular LocationGrand Indonesia7 min walk
  • Popular LocationThamrin City Shopping Mall18 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)23 min drive

Choose dates to view prices

About this area

Jakarta

In the city center and near a metro station, Mandarin Oriental Jakarta is in an area with great shopping. National Monument is a notable landmark, and travelers looking to shop may want to visit Grand Indonesia and Thamrin City Shopping Mall. Traveling with kids? Consider Taman Mini Indonesia Indah, or check out an event or a game at Gelora Bung Karno Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Bundaran Hi - 2 min walk
  • Plaza Indonesia - 3 min walk
  • Grand Indonesia - 7 min walk
  • Sarinah Mall - 12 min walk
  • Thamrin City Shopping Mall - 18 min walk

Restaurants

  • Lyon – Fine-dining restaurant offering French cuisine. Serves brunch, lunch, and dinner daily.
  • Li Feng – Fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Cinnamon – Restaurant offering Indonesian cuisine. Open daily.

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Sudirman Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 23 min drive

About this property

Mandarin Oriental Jakarta

5-star family-friendly hotel, walk to Bundaran Hi
Along with an outdoor pool, this smoke-free hotel has a restaurant and a nightclub. Self parking is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 272 soundproofed rooms feature WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, separate bathtubs and showers, and rainfall showerheads. Change of towels is available on request.
Mandarin Oriental Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and body wraps.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)
  • WiFi speed: 50+ Mbps

Parking and transportation

  • Free secured self parking on site
  • Secured valet parking on site (USD 15 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 22-22 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • English
  • Indonesian

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body wraps
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 52.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Secured valet parking fee: USD 15 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 52.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 128 out of 169 reviews
5 - Excellent 76%
Rating 4 - Good. 28 out of 169 reviews
4 - Good 17%
Rating 3 - Okay. 7 out of 169 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 169 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 169 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Quiet at the center of city
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accommodating
We were given an upgrade and additional service to make up the initial mistake of booking a club room with a 2 year old. The staff were very accommodating and provided a fancy dark chocolate cake for my wife's birthday. The food was good... must try the Chinese food.
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great birthday in MO JAKARTA
Great customers relationships and thanks for all the attentions.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020