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JW Marriott Hotel Jakarta

Photo gallery for JW Marriott Hotel Jakarta

Featured Image
Outdoor pool, open 6 AM to 8 PM, pool umbrellas, sun loungers
Indoor Spa Tub
Premium bedding, down comforters, free minibar items, in-room safe
Premium bedding, down comforters, free minibar items, in-room safe

Overview of JW Marriott Hotel Jakarta

JW Marriott Hotel Jakarta

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
12950, Jakarta, Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav, E.1.2 No1&2, Kawasan Mega Kuningan

Explore the area

  • Popular LocationAmbassador Mall9 min walk
  • Popular LocationKuningan City Mall9 min walk
  • Popular LocationLotte Shopping Avenue7 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)25 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, JW Marriott Hotel Jakarta is in the business district. Travelers who have shopping on the agenda can visit Ambassador Mall and Kuningan City Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Velodrome. Be sure not to miss outdoor adventures like horse riding, hiking/biking trails, and mountain biking, or hop on a bike rental nearby and take a self-guided tour around Jakarta.
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Map

What's nearby

  • Ambassador Mall - 9 min walk
  • Kuningan City Mall - 9 min walk
  • ITC Kuningan - 11 min walk
  • Epicentrum Walk - 5 min drive
  • Lotte Shopping Avenue - 7 min drive

Getting around

  • Stasiun MRT - Setiabudi - 4 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 25 min drive

Restaurants

  • Sailendra Restaurant – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Reservations required. Kids' menu available.
  • Asuka Japanese Dining – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Pearl Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required.
  • Blu Martini Bar & Lounge – Bar offering local and international cuisine. Serves light fare daily, happy hour available.
  • CakeBox – Alfresco dining coffee shop offering American cuisine. Serves breakfast and light fare daily.

About this property

JW Marriott Hotel Jakarta

5-star luxury hotel near Ambassador Mall
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. All 317 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items), and separate bathtubs and showers.
JW Marriott Hotel Jakarta offers 317 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alameda Spa & Health Club has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 100000 per day)
  • Valet parking on site (IDR 50000.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 1.00 km
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 305000 for adults and IDR 152500 for children
  • 3 restaurants and 1 1 coffee shop/café
  • 1 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay

Business services

  • Business center
  • Computer station
  • Conference space (31215 square feet)
  • Meeting rooms - 17

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

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Guest rating 4+
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5 star
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Air conditioned
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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 635250.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 305000 for adults and IDR 152500 for children (approximately)
  • Fee for in-room wireless Internet: IDR 255000 per day (rates may vary)
  • Airport shuttle fee: IDR 506000 per vehicle (one-way, maximum occupancy 5)
  • Self parking fee: IDR 100000 per day
  • Valet parking fee: IDR 50000.00 per day
  • Rollaway bed fee: IDR 635250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Jakarta Marriott Hotel
JW Jakarta
JW Marriott Hotel Jakarta
JW Marriott Jakarta
Marriott Hotel Jakarta
Jakarta Marriott
Marriott Jakarta
Jw Marriott Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel
JW Marriott Hotel Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 232 out of 420 reviews
5 - Excellent 55%
Rating 4 - Good. 147 out of 420 reviews
4 - Good 35%
Rating 3 - Okay. 27 out of 420 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 420 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 420 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Carpet is dirty. It takes about 50 minutes for breakfast after ordering by phone. Others are very good.
Stayed 5 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
it
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is like home
The hotel excellent staffs very friendly condition of hotel very good.In spite of the covid 19 situation the staffs are working hard to make every guest staying at the hotel as comfortable as possible
Stayed 2 nights in Sep 2020