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Grand Hyatt Jakarta

Photo gallery for Grand Hyatt Jakarta

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Jakarta

Grand Hyatt Jakarta

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
10350, Jakarta, Jakarta, Jalan M.H. Thamrin, Kav. 28-30

Explore the area

  • Popular LocationBundaran Hi2 min walk
  • Popular LocationGrand Indonesia7 min walk
  • Popular LocationThamrin City Shopping Mall18 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)23 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Grand Hyatt Jakarta is connected to a shopping center. Plaza Indonesia and Sarinah Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pantai Pasir Putih PIK 2 and Taman Suropati. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Velodrome. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Plaza Indonesia - 1 min walk
  • Bundaran Hi - 2 min walk
  • Grand Indonesia - 7 min walk
  • Sarinah Mall - 8 min walk
  • Thamrin City Shopping Mall - 18 min walk

Restaurants

  • Grand Cafe – Serves breakfast, brunch, lunch, and dinner daily.
  • C's Steak And Seafood – Serves breakfast, lunch, and dinner daily.
  • Fountain Lounge – Serves light fare daily.
  • Burgundy – Serves dinner and light fare daily.
  • Poolside restaurant – Poolside restaurant. Open daily.

Getting around

  • Stasiun MRT - Setiabudi - 4 min drive
  • Jakarta Sudirman Station - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 23 min drive

About this property

Grand Hyatt Jakarta

Luxury hotel connected to a shopping center in Jakarta with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/café are onsite. All 424 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, refrigerators, and minibars.
Grand Hyatt Jakarta offers 424 air-conditioned accommodations with minibars and safes. 45-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Secured covered valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 18 per person
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Bike parking
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business center
  • Conference space (7556 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 1 2021 to June 30 2023 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 31.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Airport shuttle fee: USD 460000 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 183 out of 287 reviews
5 - Excellent 64%
Rating 4 - Good. 80 out of 287 reviews
4 - Good 28%
Rating 3 - Okay. 15 out of 287 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 287 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 287 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall impression
Quite nice swimming pool. Room condition and breakfast were not bad. I think it’s great to connect to mall directly to take a look or shop.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Our stay during pandemic 2021
Because of this pandemic, i chose grandhyatt because of the heAlth protocole and close to plaza indonesia, mall with best health protocole. Everything was perfect even the hotel staff all perfect for health protocole . But, our room, the cleaning staff only tidy up the bed. They even forgot to give us new showergel. The bar , not even got clean , my used cup and everything still there. Quite dissapointed with these for grandhyatt standard
Stayed 3 nights in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
8 of 10
great hotel...location was perfect..need some renovation on carpet and the wall before you go to your room.....service quite pleasing and look forward to stay with you again
Stayed 3 nights in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are excellent and there is a good range of restaurants. The rooms are large but I did find the beige carpet and furniture a bit in expiring however the beds are super comfy.
Stayed 18 nights in Jan 2020