Find Historic Hotels in Indian Wells, CA

"Unfortunately there were controls over rowdy children in the pool. Had to leave. "

"Heres the thing...we love The Saguaro for the vibes but the property could definitely use a fresh coat of paint. And the carpet in the rooms needs some serious love. Ive always felt like The Saguaro just doesn't care much about anything but the pool area. My daughter and I had an ok stay but lots of issues about housekeeping, clogged plumbing in our room etc. We addressed the issued with management but being 100% transparent they didn’t even get back to us until after we left the property. Management communicated that they were short staffed and that contributes to some of the issues but knowing that it was Spring Break time I dont fully understand how they weren't prepared. In a nutshell we enjoyed our stay because my daughter and I make sure we have a good time everywhere we go but I really hope they step up their game. The complimentary bicycles were great the restaurant is delicious and pool vibes are vibing but truth be told they absolutely must step their game up."

"We were impressed with how spacious the room was, we had a separate bedroom, living room and a big kitchen! Good thing, because the menu at the little cafe by the pool was limited. We did enjoy their breakfast sandwiches and fruit in the mornings though. We will return!"

"I planned a getaway with my dad during a low-season Thursday–Friday, specifically choosing a time when the hotel would not be busy. Despite this, the experience was very disappointing. Months in advance, I requested 2 ground-floor rooms next to each other due to my father being elderly and having difficulty with stairs. I was assured this would be arranged. Upon arrival, we were told our rooms were on the second floor, & there are no elevators on the property for customer use. Given that the hotel was not full, this felt entirely avoidable. The front desk acknowledged part of my request but claimed there was no record of the ground-floor requirement, despite my clear communication. We were also informed at check-in that water would be shut off from 11 PM to 6 AM, which had not been disclosed beforehand. This was especially frustrating given a previous stay where gfs & I encountered a room with a strong odor (due to water tank issues) and were moved to a second room that was not clean. We were told this would be noted and that future visits would be handled with extra care. I mentioned this again when booking, but no effort was made to improve our experience. What should have been a smooth, relaxing stay became unnecessarily stressful, especially for my father. I cannot recommend this hotel based on these experiences."

"The reception staff was friendly and quick. The room was clean and the property was convenient for walking. "

"The restaurant was the only disappointing part of our stay. Everything else, especially the customer service, was excellent. That said, the property itself feels a bit outdated for the price."

"Pool was dirty, staff weren’t friendly, room was dated and the plumbing smelled. We ended up leaving early. We would not recommend this resort. "