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"Clean room "

"Rude staff at the front not housekeeping nor parking staff"

"The breakfast was good but they don’t let you take it to your room"

"We had asked for 2 rooms that were closer to each other, while we were provided with 1 room around checkin time- the other room was not given to us almost 1.5 hrs later to the checkin time. The property overall is good and the experience was great! But the checkin experience left a bad taste. With long flights and tiring journey, we expected to have our rooms available atleast when the checkin time arrives."

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"The staff here are amazing! Valet, bell desk, front desk, housekeeping, bartenders, everyone I encountered was so helpful and friendly. Our rooms got cleaned everyday which was amazing and we got a cute scrapbook from Shutterfly as a free gift & my son got a seashell Lei & they gave us a really helpful map of the island & recommendations of places to go. There are so many restaurants and shops inside the resort also within short walking distance. We enjoyed the ocean view from our balcony and loved watching the sunset every night. We were right on the beach which was perfect for my 5 year old, very much kid friendly. Overall amazing hotel & would definitely stay again when we come back to Waikiki."

"Room clean service every day and did a great job ! Breakfast not to many options but over all good ! Definitely staying there again "

"Breakfast menu was fresh everday but not enough variety. Hot tub heater was broken."

"Everything was great, except my mother was not provided an anti-slip mat when requested and told she would receive one."