Find hotels near Holyoke Mall, Holyoke from ￥13,318

"Safe "

"The front desk person was great. The room was clean but smelled terrible. (The window didn’t open so we couldn’t air it out.) The floors were slimy but probably just from the cleaning products. The refrigerator froze everything solid. But, if you just need a place to stay the night with a solid shower and bed, this is a good value."

"Parking was a tad confusing"

"This place is a short walk to the Big-E and reasonably priced (for April). It has good parking, and place looks well spruced up from outside. It was safe and comfortable stay with friendly and helpful staff. The room was very clean and spacious. There were a few things that weren't that great, but they weren't things that bothered our stay too much. For us a clean, safe, convenient space near Big-E was all that mattered. The things that could be improved are (a) AC worked but so loud rattle that was distracting especially while sleeping, (b) in the 3 nights we were there, the rooms were never refreshed, no trash cleaned up (we didn't have much), amenities coffee, cups etc. not cleared and not replenished, towels not changed etc. (c) The remote to the TV didn't really work; we didn't really care about this. (note: without our feedback, they replaced the remote and left TV on!) (d) Trash bags were left right outside near the secondary access to the space and smelled something horrid, and the staircase up to the second floor weren't cleaned and railings were sticky."

"Breakfast dodo. "

"Okay I"

"Breakfast was nice with several options. A problem with hot water was resolved.."

"I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!"

"Dirty room. No housekeeping service. Furniture was broken. No tissue, coffee, amenities. Stay away."