Find Luxury Hotels in Springfield, MA

"Everything was ok"

"property and staff were fantastic.. breakfast was good.. room was clean and big! will definitely stay there again"

"Hotel itself was clean and all good but very sketchy area. Arrived to chaos in the lobby"

"The property is very old and doesn't seem to have been updated in a long time. The rooms are are not low cost and yet you don't get anything complementary besides the breakfast. The breakfast is basic like most other places. They do have a shopping nook that sells toothpaste, toothbrush, moisturizer etc. The room was alright, but mattress was not comfortable for me, the springs had lost a lot of its tension. The Wi-Fi in room stopped working after the first day. And finally I had to call multiple times to get the final invoice, seemed like an internal technology issue and they couldn't send the email out. Overall it was not a pleasant experience and I wouldn't go there again."

"This property is terrible. No staff availabile to give you fresh towels.They dont clean the rooms on a daily basis nor check rooms to replenesh required supply on a daily basis. They need to share information regarding room cleaning ,beddings and providing blankets on the beds and not a thin bedsheet that does not keep you warm in bed. Very disappointed client .wonderede if this was really a Windham property."

"Easy access to terminal, welcoming & friendly staff, clean room. Always our go to when needed for early departures."

"Everything was good but the pool was closed"

"Great hotel, smells great as soon as you walk in, staff is very friendly and the bar area is really nice and prompt."