Find Cheap Hotels in New Salem, MA

"Great hotel, super friendly staff."

"Issues with key cards from numerous people that night."

"Nice place. The massage chair in the room is a great touch"

"The property is very old and doesn't seem to have been updated in a long time. The rooms are are not low cost and yet you don't get anything complementary besides the breakfast. The breakfast is basic like most other places. They do have a shopping nook that sells toothpaste, toothbrush, moisturizer etc. The room was alright, but mattress was not comfortable for me, the springs had lost a lot of its tension. The Wi-Fi in room stopped working after the first day. And finally I had to call multiple times to get the final invoice, seemed like an internal technology issue and they couldn't send the email out. Overall it was not a pleasant experience and I wouldn't go there again."

"Staff were super friendly. The room was very clean."

"The faucet blew off the shower wall and water was every place. The door of the room looked like someone had previously tried breaking into it. The elevators didnt work and the pool was under construction. The breakfast was less than desirable! "

"This place is seriously dated and needs a total makeover. Surprised that Hilton hasn’t stepped in on this."