「So originally we were booked to stay at the Goodwin Hotel about two minutes away. Got there and our room wasn’t ready! We had 1 hour to get ready for our friend’s wedding. I went on Expedia app, searched what was available in the area and The Capitol Hotel popped up. Room was HALF THE PRICE from the Goodwin Hotel!!! So I booked it and went there. Got there and was greeted with a friendly staff member at the front desk. He checked us in quickly and gave us the BEST room available. Top floor with...
「The staff is excellent here. The suite we reserved was an exceptional value, and it was very well maintained and one of the best conditions of any hotels we've stayed at - and we've stayed at some really nice ones! Pros: wonderful staff, value, cleanliness, condition, spatious suite, pet friendly, game room for the kids. Cons: only one elevator (shared with housecleaning) that is not climate controlled, it serves only 3 floors but it's also very slow and smaller. The area is hard to walk (no...
「Not sure why Expedia charges almost twice more than a direct booking with Best Western itself. Expedia screwed up my reservation and I am not happy at all.
Best Western was very accommodating, I wish I could say the same for expedia. 」
「I stayed for six nights, and I was very satisfied with the breakfast every morning. The variety was great, and it was delicious. The hotel’s facilities were clean and well-maintained, and the staff were very polite and helpful, making my stay extremely comfortable. I would definitely choose to stay here again when I come back to Connecticut.」