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"Very kind staff and clean room. Good breakfast options! "

"A nice traditional Japanese ryokan but the condition of the room and quality of dinner were not up to the standard of similarly priced properties that we have stayed in."

"It was so pleasure for us to stay and experience Japanese culture in the hotel. Very surprised with their friendlyness- so nice and kind. Driver Ken was the nicest person we've ever met. He made the day for us, and he also made the high ratings of this hotel. 정말 호텔에서 역까지 데리러 와주시고, 중간에 편의점 들리고싶다니 들려주시고, 또 그다음날 점심 식사 예약 및 장소까지 또 데려다주시고 (호텔 체크아웃 이후에도). 이 호텔의 서비스는 그 어떤 4스타 5스타 호텔보다 사람을 기쁘게 해주었습니다. 심지어 기사님 Ken의 친절함은 이루 말할수없이 저희여행 시작을 따뜻하게 했습니다. 감사합니다!"

"スタッフの笑顔の対応が良いし、大浴場、朝食も素晴らしいです。反面、客室の洗面下の水漏れ、襖紙の著しい破れの放置は、とても残念でした。改装は莫大な費用が必要ですし、コロナ禍、震災の影響があったと思います。アイデアと工夫で乗り越えて下さい。"

"A bit out of the way but definitely worth it!"

"Nice and friendly staff, great food and environment "

"Friendly staff with excellent service "

"Wonderful stay, great view. "

"It was the best place we stayed in all of Kyushu! "

"Loved everything about the hotel and their service .The bed and pillows were extremely comfortable "

"This is third time to visit Aso Grandvrio. We played golf and travel some great view points. The resort is clean, peaceful and relaxed. I want to visit more someday. I love the resort, especially golf course. "

"スタッフの皆さん素晴らしく、親切でした。"