「Beautiful hotel, very well-maintained. Friendly professional, welcoming staff. Rooms are beautiful, well appointed and very comfortable. Exceptional service by the staff at this particular property. We ended up leaving something behind by mistake and they immediately called us and let us know that we had left something in the room that was important to us. We really appreciate the extra special personalized service. When in the area, we will definitely stay here again. 」
「Valerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH account—which I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank you」
「We booked for an overnight stay to attend a concert at Tanglewood and were pleasantly surprised by the quality of the room for the price; clean, large, updated, comfy. Great value!」
「Very nice place. Quiet. The breakfasts are included and are upscale with excellent staff service.
Unless you are young and don't care, make sure you get a ground floor room - the upstairs rooms require a walk up a large staircase, and are inconvenient.
Would definitely return. 」
「I enjoyed my stay in The Clark Suite. Very easy check in and helpful staff. West Stockbridge is a quaint town, easy to walk about and wonderful dinner/ice cream options.
The Shaker Inn provided Gluten Free options for breakfast including fresh oj, fruit and great coffee. The room/bathroom were immaculate. The bed was very comfortable.
Thank you for a wonderful stay. 」
