「Fantastic stay, great staff. Ala, the team manager and staff were amazing. Friendly and helpful. Lovely to see happy staff who enjoy their work and nothing was to much trouble for them. Ala, as soon as he greeted us and heard that we were Welsh, he actually said a few Welsh words to us! Very impressive 😃
Great hotel and very relaxing, in the centre of the hub. We will be back. “Diolch” for our great stay. ❤️」
「We had a lovely stay in a great location looking over at the lake. The staff were really friendly and accommodating., the room was lovely and clean. Would definitely stay there again.」
「Lovely condition, really cosy and warm - especially as it’s cold at the moment! Parking available on property
Convenient location - shops 20 mins walk away 」
「Initial room was unsuitable for our needs, as booked, but thanks to Natalia whose professional outlook actually found a suitable room, our stay was enjoyable although breakfast prices were beyond our budget so we ate offsite . The only thing was was missing in our room was an information booklet regarding site facilities, menus, local amenities etc. and more importantly tv instructions.」
「Because of your policy you have made me break the law. I have now been given £25 off my next booking and a promise of feedback from the senior management team. 」
