ノースアンプトンのアパートスタイルホテル

「Booked a specific room and got a much smaller one instead, nothing like the photos. Towels arrived with visible dirt, not properly washed. Area was advertised as non-smoking, but weed smell was coming into our room. Messaged at 1am, didn't hear back until 10am — only to be told we should've reported it immediately for action to be taken, which by then was pointless. Response time is usually within the hour, so this was a real drop in standards, especially since I'd flagged that we had a...

「Better than expected. Fantastic apartment and the location is perfect. 」

「Contracted property earlier in the afternoon to request a early check-in as weather was bad, left a message but no-one got back to me. Eventually braved the rain and went to the property, no reply when I rang the bell. Looked on-line for possible other contact number to see that the property was closed. As the town was busy that weekend there was no affordable places for me and my daughter to stay so the only option we had was to head to train station and buy tickets to return to Newcastle. This...

「Very nice, ample and light room with a double bed, a proper desk, kitchenette and table. Much nicer and spacious than a hotel room. Bed was not the most comfortable but ok for a couple of nights. 10 minutes walking away from Rugby's pedestrian area. Can be a bit noisy from the road, but not worse than other hotels I've stayed in Rugby. Only issue was that email with access instructions went to Spam as it didn't come from hotels.com, but once I called I got the access codes in a couple of...