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My family and I had an amazing time while at the Wilderness at the Smokies. There is plenty to do to keep you busy. We had planned our trip righy before the covid-19 pandemic started to happen, so we decided to stick with our plans. I am happy we didn't cancel, the resort staff were constantly disinfecting ...
Room was dusty. I expected more for such a new building. We were gonna use spa on Saturday evening 7pm and it was closed.
Our stay here was absolutely wonderful! Amazing hotel! Extremely clean and super nice staff!
The river view with balcony was awesome. Front desk staff was so nice! Room was spacious, private and comfortable. Nice bed and easy, well working heater. Quiet appliances. Affordable price!
Good clean room and good breakfast. The only draw back was it was supposed to be a non smoking room but the cigarette smell was still pretty strong although they say 100% non smoking. May need a good scrub down to eliminate this odor
Good value for the price and only half a mile from downtown. It's a little worn and could use a deep cleaning, but we would stay here again because the staff was so helpful and welcoming
Overall just a great place! HUGE walk in shower 😁 Staff is super helpful and friendly.
The only hotel I have ever stayed at that had a full, hot breakfast. Staff was courteous and helpful. Highly recommend this place.