The house is amazing, very large and lots of amenities. My only complaint is several of the TV cable boxes didn’t work. A few broken door knobs also.
Jenny K.
2025 年 1 月に 2 泊滞在
8/10
This property and it’s location was perfect! The outside setup was awesome not to mention the huge hot tub. The house itself is roomy and the kitchen is awesome. The only thing I can say that needs improvement is the detailed cleaning. But for it being right in town and big enough to house 30 people easily it was over the top!
Sherri Z.
2023 年 10 月に 2 泊滞在
4/10
This property needs lots of work. The check-in process was easy. However after checking in we found the home needs lots of work. Our family stay was from 6/10/2023 to 6/16/2023 and during this stay we had multiple issues.
1. Freezer in the kitchen was not freezing (someone came out and it started freezing only for a couple of days then stopped again) we had to utilize the freezer in the small refrigerator on the lower level.
2. The shower of 1 of the bathrooms was taped off our 2nd day due to drainage issues and was not repaired before the end of our stay.
3. The bathroom in the theater room toilet was out of commission for a couple of days until a vendor could come out and fix a sewage issue. We were advised to use minimal water until sewage issue could be fixed. (Note this was overnight)
4. There is a hole/ leak from the ceiling in the bathroom in the bar area on the main level. We were advise not to use. This leaked the entire stay and we were advised they could not get anyone out there until 6/16/2023.
While we read the reviews about the cleanliness not being up to standards we took a chance and thought we would bring our cleaning products and clean where need be. I also called prior to coming and was advised they got a new cleaning company.
While the pictures of the house look great. It is deceiving and out dated as this home needs lots of work and a thourough cleaning. We took pictures
Victoria B.
2023 年 6 月に 6 泊滞在
6/10
The managers were excellent but the house is absolutely not worth the money. It is a big house with a great views but everything is super dated including mattresses, tvs, bathrooms and all decor. Could be great if updated.
Daniel T.
2020 年 10 月に 6 泊滞在
10/10
We had a small family wedding at this house and invited our family to stay the weekend. The owners allowed us to check in early to decorate and check out late because we were running behind packing everything up. The house is beautiful. The views are gorgeous. Beds are comfortable. Everything was clean. Could not ask for a better place in Pigeon Forge.