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"Our stay was reasonably comfortable, except for a few small factors: 1. It’s a shame that they allow smoking in the rooms because we are non-smokers and smoke particles cannot be completely eradicated from the room even with a room humidifier and spray fragrance. So we could not be as comfortable as we normally would be had it been a non-smoking room. My request to the property is to create more non-smoking rooms to be available or completely eradicate smoking rooms, period! Because smokers...

"Everything you need and nothing that you don't. Just beware that in could only find one place for dinner in the area and bring breakfast."

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"綺麗だし、スタッフの方々は日本語上手くて丁寧だし、とにかく値段のわりに想像以上にいい施設でした！おすすめです！"

"That hotel was not so clean."

"It is ski resort so unless skiing no activity to do."

"Clean room, friendly staff, and great service. The pleasant stay here added to the experience of my snowboarding trip in a positive way"

"Clean room, friendly staff, great food available at the buffet restaurant. "