フランクリンスクエア ホテル

「ワインを開けたくロビーに相談したらわざわざ車から持ってきて貸してくれた。ワインオープナーを貸してくれた。話もしやすくとてもスタッフでした。」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Great quality 」

「The hallway smelled a little weird, but it was okay if I was in the room. The room was equipped with all the necessary amenities and the beds and towels were clean. Worth more than the price.」

「This hotel is beautiful! If you stay here you will love it! Everything is very clean and neat. I did have an issue with the cable and internet — it wasn’t working properly — but it didn’t take away from my stay. I still loved it!」

「The customer service was excellent. Friendly, attentive and efficient. Room was clean and comfortable. Very quiet 」

「Fire alarms interrupted our stay, had to evacuate the building in the middle of the night around 12am ,during the process one of the staff members were very rude the way she was speaking to guest don’t remember her name it was a Asian lady. And we had to walk back up 12 flights of steps. The check in area was not located on the main floor of the hotel so we had to figure out what floor the check in was on. It was located on the mezzanine floor which was a couple flights up. This was one of my...

「Expedia need to work better with their affiliates. I booked for a room for 5 people and when we got there they said they don't have such room. I paid for 2 nights but did a late checked in the morning after the first night. I requested a cot then and 4 more times after that. We did not get our cot till almost 10 on our last night.」

「Gym was great 」

「The room was very clean and fresh. There was plenty of space in the kitchen and living room area. 」

「Great service」