Find hotels near Forest Mall, Fujikawaguchiko from ￥12,727

"Breakfast needed a bit to be desired The restaurant is no where near big enough to cope with the number of people and the reservation system left long queues Also no orange juice on second day Dinner was fully booked by advance coach parties so went to a local Japanese restaurant 5 min walk away It was excellent and a lot cheaper than the hotel"

"Clean room and great amenities. Staff were helpful"

"Loved our stay here. Staff was thorough and friendly. The room was spacious and comfortable. First time sleeping on tatami mats! This was the most expensive hotel on our Japan trip as we were hoping to see Mt Fuji from our room. Unfortunately we didn’t, as it was cloudy. The French restaurant was expensive with very small portions, but flavorful dishes. The breakfast was simply amazing; we got to try Japanese traditional dishes. The free shuttle goes from Kawaguchiko Station to the hotel. "

"Nice hotel"

"Even though it snowed the staff was helpful in finding entertainment and things for me to do... amazing and beautiful place. Can't wait to return"

"Great place to stay nice rooms comfortable beds great restaurants at hotel close to attractions and amusement park friendly staff will stay again when im in town"

"Everything is nice"

"Clean new hotel"

"We were really excited to stay at HANZ Outdoor Resort, but the experience was a major disappointment. Communication was poor from the start. We were told we needed a local number for pickup, but when we called from the bus station using one, the staff said they didn’t speak English and refused to pick us up without any clear explanation. We had to take a taxi instead. There were also several unclear and misleading policies. We were told we could chop wood, but no one showed us where to do it or provided tools. After a small initial batch, we were told we’d be charged for additional pre-cut wood. The biggest issue is that outside food is not allowed at all, forcing you to either arrive before 7 PM (when the lobby closes) or pay ¥4400 per person for a very underwhelming meal you have to grill yourself. The villa didn’t match what we booked on Expedia. We paid for a full mountain view but didn’t receive it, and staff gave inconsistent explanations (“not functioning,” then “reserved for tomorrow”). They eventually offered to move us while we were already settled and in the middle of grilling. The layout was inconvenient, with no separate shower, weak water pressure (took 45+ minutes to fill the jacuzzi), an overheated upstairs sleeping area, and very narrow stairs. Cleanliness was also questionable ~ we found long black hairs in the jacuzzi despite having blonde hair. Overall, extremely disappointing for the $650 per night price. Would not recommend."