Find Luxury Hotels in Folkestone

"I am writing to express my sincere thanks for the excellent service provided during our recent stay. When we arrived to check in, we realized that we had mistakenly booked the wrong date. Your reception staff kindly checked availability and promptly helped us change the reservation to the correct night without any additional charge. We truly appreciate the efficiency, understanding, and professionalism shown. Thank you again for your help in making our stay smooth and enjoyable。"

"Room was clean and staff were helpful and friendly. Was a bit hot overnight though "

"Beautiful place in a lovely setting. Across the road from the beach. Staff could not do enough for us, very welcoming and polite. Breakfast was lovely and great choice. Restaurant food was lovely and staff very attentive to my other half’s food allergies and checked everything through with her and were more than willing to make any changes to her meal that was required."

"Everything was perfect in our stay room was clean and nice all the amenities were good was a shamed that the hot tub wasn’t operating in our stay"

"Very good wi fi. Staff very friendly. "

"Very clean, only downside was the floor was super creaky walking around. Staff lovely."

"The bed in room 27 was sloping, so not the most comfortable. Very clean and tidy, can't really complain, for the price. My room wasn't facing the beach."

"Good hotel, much better than our last stay! Barman was excellent. "

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."