フェアフィールド ホテル

「Reciept」

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「Very clean. Nice hotel.」

「Convenience. Breakfasts were enjoyable.」

「3泊の間一切清掃などは行われなかったが、そんなに気にならなかった」

「Clean, friendly staff, very good breakfast.」

「The bad first, the bathrooms could have been cleaner and the reception could have been more helpful. The bathrooms were obviously not well maintained, there was pink mold on the corners of the shower and crumbs of things in the sink. The room was otherwise clean. There was a master switch for the room and nothing works until you turn it on. Fine, but the reception should have said so, it was on a piece of paper they hand you at check in, but who reads a whole print out before turning on the...

「1日目だけ」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「Great place to stay, such a convenient location to Towson University」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...