6/10 (普通)
Julie
家族旅行
2025 年 9 月 14 日
良かった点 : スタッフとサ ービス、設備とサービス
The staff were fabulous in their attitudes and level of respectful treatment. Hospitality was great!
There were other issues. We checked in early but were given room cards so I assumed the room was ready. We did leave before going to the room and was back at the posted check-in time. However, they were still cleaning the room and it wasn't ready. By the time they figured all that out and tried to put us in another room, the room was ready. Then many of the drawers and doors on the room furniture were stuck or wouldn't close. The toilet had a hard time flushing properly. It suited us since we were only there one night, but it was a bit frustrating. The staff made up for the room issues though. They were great.
Julie
2025 年 9 月に 1 泊滞在