エリザベスのアパート

「No where on the building do the words “Bluebird Suites” appear. This was an apartment, not a hotel room. Parking was not included, so I had to pay to park at another hotel about a block away. We needed a wristband to access the pool area, which was not provided. Notes included with our check in required us to clean the place and remove our trash from the room. The views of NYC from the outside patio were nice. The lack of communication through the booking left us confused and the people that...

「The bathroom was a mess and back up, the entire rooms smell like urine and the towel were dirty the bed linen cause me to end up at the doctor after leaving the property. The experience was awful.」

「I didn’t even stay there. First of all they didn’t even send any instructions in advance. Then they sent me to a different location. The room was in a three bedroom place which I wasn’t aware it’s a shared space. There was no heat (it was 40 degrees in NJ) no toiletries including toilet paper or towels or shampoo. I just left immediately and put a stop payment on my credit card charge. I’ve never had this experience before. 」

「This propery says entire apartment. It is a room with a toilet (at best). Others are shared. I text the owner that there was no heat when I checked in, he text me 30 minutes before check out. I went to The Marriott and had a comfortable stay. The room is in need of repair. Blinds are see through, etc. Forget about this.」

「We had an amazing stay! Owner is really nice and replied immediately to all the questions we had. Apartment is amazing and could perfectly accommodate six people. 」