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"JAL City worked great for a quick stay when we had an overnight layover at Haneda. Free shuttles, nice staff, and clean modern."

"Was a very pleasant stay"

"We got a breakfast box as we left prior to breakfast opening & it was very nice."

"Great room layout, clean and wonderful view of the port."

"I booked a room here for two nights, staying just one. We had a late night flight, so this gave us a comfy place to hang out and wait (HIGHLY recommend doing this!!). Customer service here is exceptional. The amenities are many and make you feel welcome and right at home. It’s walking distance to restaurants, a shrine, and even Costco. 7/11 is right around the corner. The shuttle from the airport didn’t work out timing wise for us, so we hopped in a taxi…under $8 and well worth not having to deal with a bus. The staff cares about food allergies and was the most attentive I’ve ever seen on the matter. How refreshing! They prepared a list of what I couldn’t have at breakfast, making my decisions easy (and there is so much that I still had plenty and was full before even getting to try everything)."

"Room was clean and new, amenities were amazing with several different cosmetic brands, coffee and various tea options. Spacious room and very pleasant! "

"Lovely hotel and great value!!"

"Will always love this hotel. It is my go to. Nice and clean with great helpful staff in a perfect location. "

"Clean with helpful staff"