イーストサイド ホテル

「Everyone was so sweet and very nice and helpful」

「必要十分な朝食でした。」

「ベッドが非常に寝やすい」

「設備も充実しており、何ら問題ありませんでした。たまたま日本人のスタッフがいらっしゃったので、少し安心感がありました。」

「Steph was very helpful and kind and the rooms were clean and overall a great experience」

「ホテルはなかなか良かったです。」

「建物も設備も新しく、室内も清潔感がありました。朝食サービスもコーヒー、ナッツバーだけでなく、ブレッド、フレッシュジュース、ヨーグルトもありました。目の前のマックのほか、デニーズなどレストランが徒歩圏内にありました。22時過ぎの到着、5時前の出発にも空港シャトルサービスを受けられました。とても快適でした。」

「There is absolutely nothing good to say about this hotel. We had no tv or phone service for the two days. We needed to call 911 for an ambulance, the hotels phones did not work or any cell phones. My husband had to flag someone down to call for ambulance. The staff was absolutely useless. I actually could get through to the desk and asked him to call for an ambulance, he proceeds to tell me phones didn't work. When confronted about why nothing worked they said it was an issue they had been...

「This is the only hotel I have visited in the last 15 years that didn’t offer a complimentary breakfast buffet. Also, they set the temperature at 77 degrees in the fitness center. That is much too warm for working out. No other fitness center in America sets temperatures above 72」

「Missing security latch in room. Only one of the electric car chargers was functional. Waffles were great but no healthy options for breakfast (Trix yogurt?). Asked evening front desk staff to hold my small carry on bag the next day: “there’s not enough room and we don’t usually do it, but you can ask the person at the front desk tomorrow.” Asked for late check-out and noon was offered, which wasn’t helpful. It would have been fine if I could have stored my bag. The person the next day said yes...

「Clean and convenient hotel I have ever stayed！」