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"Was handled by Sarah and she was amazing, made us feel very comfortable. Very professional and welcoming. They had limited parking spaces but we were lucky to find one on site. Room and bathroom was clean, comfortable and not bad for the price. I do think they could do with new bedding and carpets, they do look old. In their emails they state free breakfast subject to availability which i thought was misleading as they had told us we had to pay £7 extra for breakfast. Regardless was not bad "

"Perfect location and great food "

"Always a amazing welcome"

"Very comfortable room and bed. My first choice of hotel in this location. A fan on hot nights would be welcome. "

"It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊 "

"Nice hotel, just a couple of minutes from Ilford station. Staff very friendly, would certainly stay again."

"It is good hotel but a little far from London. Little challenging to navigate the buses and trains to get to London. But the hotel itself was good. Staff was very friendly and helpful. Except the distance from London, I would recommend it!"

"Hotel was lovely and good value for money . Staff were all very helpful and friendly. Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay . "