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"Parking lot and surroundings were very shady. "

"None of the lamps worked, dirty carpet. Overall unacceptable accommodations for a traveler on business away from home. "

"The breakfast was good else we have to ask the lady to fill up the waffle machines and got mad saying it was full.the air conditioning was broken but working well."

"Location "

"The room type names and pictures can be misleading."

"We had an issue getting a TV remote for our room as none was there on arrival. No big deal but it took 4 hours to resolve!"

"Room was clean and comfortable. "

"Place is great nicely done, staff is great, good restaurants. "

"The staff was welcoming, the accommodations were clean, and the location was reasonable to everything. We were weighing this hotel against the four-and five-star hotels in the area, and we are glad we chose the Drury Hotel Plaza over them. My spouse was amazed by the food options and found all of them delicious. This hotel far exceeded our expectations, with a pool, hot tub, kickback hours, free drinks, complimentary breakfast, and free parking, making it arguably the best bang for your buck. When we return to Richmond, we will likely stay here again."