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「The hotel and staff were great! Particularly liked Landi and Molly. The mini fridge in the room wasn't plugged in when we got there, but that is seriously the only thing that was slightly off. Great stay.」

「Convenient location is what drew us to the hotel late arrival. Check in was smooth and room comfortable. The manager Tracy is very kind and quickly took care of a little mixup. We will def be back.」

「Loose handle on shower controls. Could not get hot water out of it. 」

「Exceptional service. The hotel was beautiful and located centrally. 」

「Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.」

「Elvira was very helpful and friendly at the front desk. Every employee we met was really nice. The expensive valet was the only real downside.」

「I arrived earlier than the check-in time, but the staff welcomed me immediately. The room was very spacious, almost like a suite. In walking distance of the restaurants in downtown Richmond.」

「I would not stay here for a trip longer than 2-3 days, as the in-room amenities do not support a super long trip. Staff was helpful and friendly; bartenders, too! You get a free drink ticket during your stay, and there are clear things to do at the hotel throughout the week. 」

「Huge room and comfy beds. Lovely!」

「窓際におそらく前の宿泊客の靴下が置き忘れられていた。」

「古い建物のようですが、汚さは感じませんでした。駐車場代がやたら高いのが気になりました。」

「Location was good. Some of the plugs were not working.」

「Good」

「Diamond and Andy were so welcoming at front desk. They explained many things to us and apologized for the problems we had with valet. We were going to complain about the valet and the prices but they explained it is a better deal than going across the hotel to public parking. The room was great. Full kitchen with regular fridge, dish soap and sponge and dishes forls and knives. Coffee maker in room. We felt very safe. Hotel was vety clean. Breakfast was ok. If we had .ore time we would have...

「Clean room and full amenities」