Attentive staff, so helpful! A classy & classic hotel in times when they are so many cheaper/inferior hotels around. Excellent housekeeping
The rooms are really spacious compared to most hotels in Tokyo. The location is awesome! Super clean. Really nice amenities. The only room for improvement is the closet. There is no closet. It's just a small, feeble coat rack in the corner. Otherwise, great place and I would stay there again!
Very clean, friendly, professional staff. However still traditional that anyone with a tattoo cannot enter the spa which is unfortunate.
Great hotel in a great location. Would definitely recommend
What a beautiful hotel! Love how everything is traditionally looking, but also modern at the same time. The staff are wonderful! Wish I stayed here longer. Will recommend to others, and come back when I can in the future.
No microwave oven in the room
Location and proximity to the station. Quiet part of town
Incredible customer service & the location is as good as it gets. 10-minute walk to Ginza, 2-minute walk to the train station and has a bunch of restaurants near by.
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