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"Amazing stay at downtown Sofitel and our family room was lovely, great Staff as well."

"Property was close to alot of dining options. The staff were excelent. Juma, shakoor, Ali, Martin and abdallah. Were absolutely great. As resukt will come agai next year. "

"They really earned their five stars"

"The staff at this Hotel are what makes it special . "

"Excellent hotel."

"I just want to personally thank Mr. Dumasal for the effort you put into my niece’s 2nd birthday last August 13–14. Even though I live miles away, I booked this stay for her, and it truly means so much. She may not fully realize it at her young age, but this is an experience we’ll never forget. Thank you for going above and beyond — we really appreciate it from the button of our hearts. "

"workers are very unhelpful however they are kind and it’s a beautiful place to stay, 1 min walk from Dubai Mall too "

"Fantastic service as always and really clean. Great facilities so much to do! "

"The property and service atr this establishment was outstanding. The only 2 things were; 1. The housekeeper left 2 strings of hair in the toilet while cleaning by accident. 2. There was an emergency water shut down for 15-20 minutes (Could not flush toilet but had running water in sink). Overall, the place was great and everyone was friendly and accommondating."