「The hotel was fine, but the day I went there were only 2 receptionists on duty instead of the 4 who were needed (2 were unwell and not working) which meant everyone who arrived between 5 and 6 (usual time!) had to wait more than an hour to be checked in, even if they had 'checked in online' as requested. This was the case even for families with small children, as well as pensioners like myself. There should have been a 'back-up system' to cover such staff illness.
The room was larger than I had...
「The hotel was fine, but the day I went there were only 2 receptionists on duty instead of the 4 who were needed (2 were unwell and not working) which meant everyone who arrived between 5 and 6 (usual time!) had to wait more than an hour to be checked in, even if they had 'checked in online' as requested. This was the case even for families with small children, as well as pensioners like myself. There should have been a 'back-up system' to cover such staff illness.
The room was larger than I had...
Rhona