Adventure Hotels in Surrey from ￥15,088

"Booked this hotel because it had a swimming pool. However for the duration of our stay it was closed for scheduled maintenance ! Why were we not informed in advance or even at check in! Hotel was very good but failure to inform the pool was closed unacceptable."

"The staff i interacted with was very pleasant. The hotel suits the purpose I booked it for - a place close to the airport at a reasonable price."

"Good breakfast"

"Clean, comfy, has everything you need for a comfortable stay not far from London and surrounding attractions. Check in was easy and it's nice and quiet. Was grateful for the kettle and supplies in the room. Only thing is the TV should have a pull out bracket as the angle was a bit strange for the bed."

"First time staying at this hotel and will be the last severe lack of stuff I may as well put the sign that they have constantly on reception saying they will be back shortly on their payroll. Time given for food service wound correct spa area is unmanned with no towels for use At at 1 am, there were other people staying in the hotel that were very drunk arguing fighting music blasting loud alongside a TV which went on until after 2 am. Again tried to contact reception not possible to get someone to come and resolve the issue. On check out the receptionist couldn’t have been any less interested and she obviously knows it’s not a good place to stay as she didn’t even ask whether to stay with them was okay"

"The room was clean. The bed was a twin but could be made into a double. The bracket had be left on one of the twin bed which we kept banding into our leg every time we walk passed. Which was a lot. "

"The staff are so friendly and care about making sure your stay is comfortable. They were really accommodating to our child’s needs and our requests."

"Nice veranda at bar"

"Very confusing post, please refund my money. "