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"Great service, clean and friendly staff"

"The photos aren’t representative of the property. We were excited to stay at a full-experience Onsen and expecting amenities such as cold baths, saunas, and multiple hot baths — this is not the case. Rather, the pool is much smaller than it appears in the photos, there are only two hot baths, and nothing else. On the positive side, the rooms were spacious and clean. If you’re in or around this area, opt for a day Onsen and less expensive hotel for a better value."

"久しぶりの那須旅行でエピナール那須にお伺いしました。 子供も初めてのプールで楽しく遊んでいました。 子供に特化している設備でとても過ごしやすくフロント、レストラン等のスタッフの方の対応も大変良く気持ち良く過ごすことができました！ お食事の内容もビュッフェのクオリティも高く内容も沢山あり食べれない種類もありました！ 次回は今回食べれなかった種類も食べられればと思いました！ 家族にとっても素敵な思い出になりました！ また、お伺いできればと存じます。 ありがとうございました。"

"The restaurants in this area were all delicious. The hotel itself was close to a bus stop and the Onsen was clean and beautiful. "

"The room was clean, the staff was friendly and the beds were firm, but comfortable. The hotel was conveniently located in close proximity to Nasushiobara Station, and the bus stops near the West Exit."

"We had a very comfortable stay. The only downside was that our room was on the second floor, and we didn’t realize there was no elevator. Carrying our suitcases up and down the stairs was quite difficult."

"ゴルフが目的なので朝食がもう少し早く食べられたら嬉しい。"

"The room was clean and comfortable. The buffet was delicious."

"Phenomenal location and staff. One of the best places I've ever stayed"

"コンセントがベット付近に無し。 USBポートも無し。"

"大浴場の温泉の湯量と温度はイマイチでした。 4階の露天風呂は森の眺めが良かったです。 オールインクルーシブで夕食、朝食共に地域の特性を生かしており大満足でした。何より食事対応のスッタフが気持ち良く素晴らしい。"

"スタッフさんの対応が良かったです。"

"久しぶりの宿泊 ゲーセンや客室は古さを感じるが、中々清掃は行き届いていると思う 対応は以前の方が良かったかなと人それぞれと感じる 硫黄泉で温泉はとても温まって好き！"

"Very good place for family vocations "

"Great Service, delicious food, I enjoy the stay very much."

"Two days at Kitsuregawa was a good experience. The breakfast service was particularly good."

"Friendly and helpful staff. Room was clean and pleasant, and beds were comfortable. Great for a one night stay, slept very well. The free meal provided was delicious too."

"Great service by staff "

"Very good"