Hotel with a Concierge in Los Angeles County from ￥27,991

"Room smelled like cigarettes but this non smoking. Bathroom floor wasn't clean. Hair was in the bathroom. And this was a renovated room. Cables can be seen dangling from under curtain near the ac unit. Kitchen did not look sanitary and the breakfast from 6-11am was like so basic. No drinks just coffee and juice. Not impressed. There was no spa and or yoga. Not sure where that is based on advertising. No Bar. The outdoor fire pit stops at 10pm???? Why sooo early. "

"Yes"

"Friendly n very helpful "

"Closest airport to the terminal and with a complementary shuttle that runs pretty regularly. Rooms are clean and a good size. Staff are very helpful. Only downside was the pool Which was freezing and would definitely benefit from being heated."

"No fridge, microwave in room. Pay for parking nightly.."

"24/7 room service would be great"

"Day staff was polite and courteous .. overnight guy was terrible .. barely awake ..couldn't understand what he was saying cause he mumbled .. seems he really didn't want to be bothered .. otherwise good place to stay "

"I booked this hotel because of the multiple hot tubs that they listed. I even called the property before booking to make sure that the hot tubs were in working condition. Of course, only one whole hot tub was open and it was freezing cold. There were lots of people at the pool that day and everyone was frustrated! Also upon arriving, I noticed our room was a little warm, but we set the air conditioning and left to go exploring and did not come back until past 9 PM. The room was still warm and we noticed that in the middle of the night the thermostat reset back up to a higher temperature. I told them about this the next day and had to ask multiple times for someone to come fix the air conditioning. I was also told upon leaving by the manager Rajiv that I would receive one night refund and then they never gave it! They won't return any calls or help resolve the issue. Completely ridiculous as a Hilton member, I am so disappointed."

":)"