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We loved this hotel and the design. The front desk, drivers and all service staff were very friendly and helpful despite lack of English. There was one gentleman who spoke pretty good English though. The breakfast was delicious and different for both days. You have to try the soba at Mikuniya. Its ...

For the price, the breakfast and dinner can not be beat. The Onsen/Ofuro were wonderful. Room is very small, but the bed was comfortable. Overall fantastic value, and convenience with the train station only steps away!

The only thing I did not like was there was no gymn

Near the center of the town , very big and clean room, good breakfast,

The room is clean. The spread at the buffet table is quality. The onsen is excellent. Thankful for the shiutle service to Bus Terminal and Yubatake.

Very nice facility. Staff is extremely helpful.

Staff attention to detail and desire to provide the best possible service .

The rooms were very large! The traditional Japanese beds were very comfortable. The room had two toilets which was pretty interesting and useful. The onsen water quality and temperature is excellent. The breakfast and dinner buffets had an excellent range and selection of delicious and well prepared ...

Nice old fashioned hotel, even though it’s a bit outdated. But it keeps their own tradition since 19 century. Really enjoy the Onsen - hot springs ♨️ 😊

We really enjoy our stay here. Absolutely beautiful property. Will come back if we go to kusatsu again

convenient and near the station

Overall good except there was an overhead bridge that you need to cross to get to the hotel from the train station. A bit troublesome if you have lots of luggage with you.