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"This hotel is always immaculate. The staff are very welcoming and professional. This is the only place I stay in the Richmond area "

"Although they were undergoing renovations, we had an excellent day. Rooms were clean and updated. Convenient location."

"Only one elevator worked in building, waiting for elevator took 5-7minutes every trip. Breakfast area was open 6:30-9:30; but the staff stopped replenishing food at 8:50, both mornings. By 9:10 no bagels, bread, pancake mix, eggs, sausage or fruit was available. "

"Clean large room…top quality towels and linens…great restaurant…outstanding all around "

"Hotel was beautiful and the location was nice. Just a heads up they no longer offer valet parking, so if you’re checking in late at night, be prepared to head to the parking garage around the corner."

"Nice overall experience. Friendly, welcome staff. Clean and comfortable room. Nice breakfast and evening buffet. "

"Front desk employee couldn't find my reservation in the computer. I even had my print out from Hotels.com showing the confirmation and that we had already paid for the room. He finally did find it after 5 - 10 minutes. I have never had this happen to me in any of my traveling. He never did say what the issue was. Other than that the room was nice and it was clean. The bed was hard. In a safe area with plenty of places to eat,"

"Very limited. "

"Very clean and great customer service "