「After returning from dinner, we were locked out of our room. The key card reader was broken. I understand that things break. We had to wait out by the pool for the maintenance girl to arrive for about two hours in 80 degree weather. The next morning, I spoke to the staff who ASSURED me I would be contacted by management before 4pm. I never received a call and I left several messages during business hours a few days later and no return call. It was a nice hotel, but if something happens, don't...
「After returning from dinner, we were locked out of our room. The key card reader was broken. I understand that things break. We had to wait out by the pool for the maintenance girl to arrive for about two hours in 80 degree weather. The next morning, I spoke to the staff who ASSURED me I would be contacted by management before 4pm. I never received a call and I left several messages during business hours a few days later and no return call. It was a nice hotel, but if something happens, don't...
Kevin