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"Overall everything in this hotel is just perfect. The room is clean and comfortable, and the breakfast is great. "

" Great service"

"Service was over the top amazing, especially the breakfast staff. Kane, Asmita, Rod, and others were excellent. Treated us like family and we will come back just because of them. We wanted to take all of them home with us as our new family members! They were the best part of our stay. Honestly, this establishment was great, but I cannot say it is the best St Regis property I have ever visited. That said, the service was beyond reproach and the management team was phenomenal. The GM made his rounds and was extremely welcoming, fun, and energetic. There are so many options for luxurious accommodations in Macau, but this is a hidden gem. Small property with top notch service that felt like we were staying with family. Highly recommend. "

"The staff is amazing, especially Barbie. She was very attentive from start to finish! Will def be back "

"staffs are friends"

"A great hotel, very convenient to walk to everywhere on the Cotai strip; however, not overcrowded like the Venetian. Staff were exceptionally friendly and helpful. The room controls (lights/sounds/blinds) are controlled by tablets, took a bit to get used to, but ok. Will definitely comeback. "

"A little crowded at check in. You get what you can expected from Grand Hyatt. "

"Clean and friendly staffs"

"Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow."