Find Hotel with a Concierge in Cotai

"Room was large and comfortable. Amenities was good. Shops was nearby. And a great location. "

"It is too bad that the system only gave out 5 stars. I would give rate it six stars for this stay if I can. The room was clean. You can immediately feel the warm welcome from the staff the moment you check-in. The butler services were excellent to say the least. The only small glitch would be if the windows were with less water stain. Other than that, everything was better than perfect. Well done. "

"I received a big room upgrade for free. It was out of this world. The location is excellent, the staff were excellent and the property has been maintained to a high standard. I highly recommend this hotel, it is world class and amazing value for money."

"I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality"

"Wonderful location and incredibly welcoming and helpful staff - Jacky at the front desk took great care of us, with a wonderful welcome and great insights with map that really made our stay extra special. Highly recommend "

"Excellent service and luxury hotel decor and great facilities"

"Clean and spacious room. Lots of shuttle options to surrounding places."

"Very friendly staff. Clean hotel "

"The staff is amazing, especially Barbie. She was very attentive from start to finish! Will def be back "