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Hotel Okura Macau

5.0 star property
Stylish beach retreat with free water park

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Photo gallery for Hotel Okura Macau

Experience the grand entrance of Lorenzo, featuring a classical architectural style with ornate detailing.
Relax in our welcoming lobby, featuring a spacious seating area with sofas and chairs, a coffee table, and a lush potted plant.
Relax in a serene environment surrounded by lush greenery and palm trees, with multiple pools and water features to enjoy.
Relax in a spacious room with a large seating area, perfect for unwinding and taking in the panoramic views of the surrounding landscape.
Enjoy a wide selection of international cuisine at our buffet, featuring a variety of dishes and fresh fruits.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Gym

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room (Twin)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Okura Deluxe Room

Free minibar, in-room safe, desk, laptop workspace

Okura Deluxe Room

Highlights

Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free minibar items
LCD TV
Pillow menu
Separate bathtub and shower
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free minibar items
LCD TV
Pillow menu
Separate bathtub and shower
  • 84 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Royal Suite

Free minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 126 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Separate tub and shower, free toiletries, hair dryer, bathrobes

Premier Suite

Highlights

Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Free minibar, in-room safe, desk, laptop workspace

Superior Suite

Highlights

Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free minibar items
LCD TV
Pillow menu
Separate bathtub and shower
  • 99 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

Map
Cotai, Galaxy Macau TM Resort, Ave Marginal Flor De Lotus

What's nearby

  • Venetian Macao Casino - 19 min walk - 1.6 km
  • City of Dreams - 2 min drive - 1.8 km
  • The Londoner Macao Casino - 2 min drive - 1.8 km
  • Cotai Strip - 2 min drive - 2.1 km
  • The House of Dancing Water - 2 min drive - 2.1 km

Getting around

  • Pai Kok Station - 8 min walk
  • Zhuhai Station - 19 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪Don Quijote - ‬9 min walk
  • ‪Jin Yue Xuan - ‬7 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬10 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬9 min walk
  • ‪Gosto 葡軒 - ‬7 min walk

About this property

Hotel Okura Macau

Luxury eco-certified hotel near Venetian Macao Casino
Near Cotai Strip and City of Dreams, Hotel Okura Macau provides a free roundtrip airport shuttle, a casino, and free water park access. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Terrace Restaurant, offers breakfast, brunch, lunch, dinner, and pool views. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Limo/town car service, Japanese breakfast (surcharge), and express check-out
  • Express check-in, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 488 rooms include comforts such as 24-hour room service and fireplaces, as well as perks like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • 65-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: MOP 285.20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nagomi
  • Terrace Restaurant
  • Yamazato

Things to do

  • Casino
  • Children's pool
  • Free water park
  • Health club
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately MOP 285.2 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Frequently asked questions

Does Hotel Okura Macau have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Okura Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Okura Macau?

Self parking is free at this property.

What time is check-in at Hotel Okura Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Okura Macau?

Check-out is at 11 AM.

Does Hotel Okura Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:00 AM–8:30 PM at scheduled times.

Where is Hotel Okura Macau located?

This family-friendly Cotai hotel is located near the airport, within 1 mi (2 km) of Galaxy International Convention Center, Cotai Strip, and Venetian Macao Casino. Flower City Garden and Galaxy Macau Casino are also within 15 minutes. Pai Kok Station is 8 minutes by foot and Stadium Station is 11 minutes.

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Hotel Okura Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

very nice trip
Stayed 1 night in Jul 2025

10/10

Location - very good. Staff - fantastic and awesome. They know what a 5 star customer experience is. First class with customers happiness in mind. Resort deck - fantastic. Room - good size and super clean.
Stayed 3 nights in Jun 2025

10/10

Excellent hotel! Will stay again!
Stayed 1 night in Dec 2023

10/10

a very kids friendly hotel
Stayed 1 night in Aug 2023

10/10

Excellent service and big cosy room
Stayed 1 night in Nov 2023

10/10

Wonderful staying. Nice location, enjoying big attractions pool. You can also enjoy big shopping mall located near the hotel.
Stayed 2 nights in Aug 2023

8/10

Everything was great.
Stayed 1 night in Sep 2024

10/10

Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Stayed 3 nights in Mar 2024

10/10

Excellent service provided by those friendly staffs.
Stayed 1 night in Jan 2024

10/10

A massive thank you to Okura hotel for making our stay with them so special and we cannot wait to come back to them. Thank you for the amazing room upgrade and the unforgettable experience.
Stayed 2 nights in Oct 2023

10/10

Ver helpful and friendly staff
Stayed 1 night in Sep 2023

10/10

We had a really pleasant experience with Okura this time, all the staffs were very kind and helpful and the service was flawless.
Stayed 1 night in Jan 2024

10/10

Very warm and sincere welcome from staffs at the lobby. Exceptional service and friendly reception/check in from Chloe.
Stayed 2 nights in Jul 2023

10/10

Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Stayed 1 night in Dec 2023

10/10

Service has been excellent, staff members are friendly, thoughtful and proactive!
Stayed 1 night in Aug 2023

10/10

Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Stayed 1 night in Dec 2023

10/10

wonderful
Stayed 1 night in Nov 2023

10/10

Excellent
Stayed 1 night in Oct 2023

10/10

Excellent *****
Stayed 2 nights in Nov 2023

10/10

Warm heart Felt japanese style hotel service in macao
Stayed 1 night in Dec 2023

10/10

Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Stayed 1 night in Dec 2023

10/10

Good
Stayed 1 night in Jun 2024

10/10

fast check in and check out. Saved my time.
Stayed 1 night in Aug 2023

10/10

Good!
Stayed 3 nights in Jun 2023

8/10

Overall is fine
Stayed 1 night in Feb 2024