- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk agent upgraded my room from a deluxe room into suite room. i got to enjoy the view. i enjoyed my stay there
Stayed 1 night in Dec 2019
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Grand Hyatt Macau
Star Rating
Information
Reviews
Wonderful
1,480 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Free Airport Shuttle
Map
Cotai, City Of Dreams, Estrade Do Istmo Cotai
What's nearby
- Venetian Macao Casino
- 3 min walk
- Dancing Water Theatre
- 7 min walk
- Cotai Arena
- 7 min walk
- Macau (MFM-Macau Intl.)
- 4 min drive
Choose dates to view prices
Book online or call:
03-6743-6572Deluxe Room, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsGrand, Suite, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsGrand Suite, 1 King Bed (Fountain View)
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsGrand, Deluxe Suite, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsDeluxe Suite (Grand, Fountain View)
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsClub Room, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsGrand, Club Suite, 1 King Bed
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsDeluxe Suite (Grand, Club Access)
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsGrand, Executive Suite
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsPremier Suite
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsSuite (Diplomat)
Room Amenities
- Sleeps 3
- 1 King Bed
More details
About this area
Cotai
Located in Cotai, Grand Hyatt Macau is in the entertainment district and connected to a shopping center. Macau Tower and Senado Square are notable landmarks, and some of the area's popular attractions include Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game while in town? See what's happening at Macau Olympic Complex (Macau Stadium) or Cotai Arena. Our guests love the hotel's central location.
Visit our Cotai travel guideWhat's nearby
- Venetian Macao Casino - 3 min walk
- Dancing Water Theatre - 7 min walk
- Cotai Arena - 7 min walk
- City of Dreams - 10 min walk
- Cotai Strip - 13 min walk
Getting around
- Macau (MFM-Macau Intl.) - 8 min drive
Restaurants
- Beijing Kitchen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
- Mezza9 Macau – Pool-view restaurant offering international cuisine. Serves dinner daily. Reservations required.
- Lobby Lounge – Café offering international cuisine. Serves light fare daily.
About this property
Renovations and closures
The property will be renovating from 06 January 2020 to 11 January 2020 (completion date subject to change). The following areas are affected:
- Spa tub
- Swimming pool
Alternate facilities will be available offsite during the renovation.
During renovations, the hotel will make every effort to minimize noise and disturbance.Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Special check-in instructions
Airport shuttle service is available on request from 10 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for MOP 400.
Pets
- Pets not allowed
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MOP 1000.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MOP 296 for adults and MOP 148 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Property is also known as
- Grand Hyatt Macau
- Grand Hyatt Macau Hotel
- Macau Grand Hyatt
- Grand Hyatt Macau Hotel Cotai
- Grand Hyatt Macau Cotai
- Grand Hyatt Macau Hotel Macau
- Grand Hyatt Macau Hotel
- Grand Hyatt Macau Cotai
- Grand Hyatt Macau Hotel Cotai
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking
- Free roundtrip airport shuttle from 10 AM - 9:30 PM
- Airport shuttle at scheduled times, on request
- Free area shuttle
- Free casino shuttle
- Free ferry terminal shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–11 AM: MOP 296 for adults and MOP 148 for children
- 2 restaurants and 1 coffee shop/café
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Arcade/game room
- Children's pool
- Fitness center
- Full-service spa
- Outdoor pool
- Outdoor tennis court
- Playground
- Sauna
- Shopping
- Spa tub
Family friendly
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Dry cleaning service
- Free area shuttle
- In-room child care (surcharge)
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Korean
Business services
- 24-hour business center
- 1 meeting room
- Conference space (86112 square feet)
Outdoors
- Terrace
Spa
- 15 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage/treatment rooms
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Wheelchair-accessible parking
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
Bathroom
- Bathrobes
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Separate bathtub and shower
Entertainment
- 37-inch LCD TV
- Cable channels
- Pay movies
Food and drink
- Espresso maker
- Free bottled water
- Minibar
More
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
- Slippers
- Turndown service
Nearby things to do
Activities
- Outdoor pool access
Where to eat
- Beijing Kitchen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
- Mezza9 Macau – Pool-view restaurant offering international cuisine. Serves dinner daily. Reservations required.
- Lobby Lounge – Café offering international cuisine. Serves light fare daily.
- Liked: Cleanliness, amenities, property conditions & facilities
I booked thus hotel online for 3 people, when I arrived there were only two beds that could only fit one person each. Requested an extra bed and was denied. Was offered an “upgrade” to another room where I could pay for the extra bed and in addition pay for the “upgraded” room as well. I already paid for accommodation for 3 people, I should not have to be scammed on arrival. In the end we took turns sleeping on the sofa. Terrible experience.
Stayed 3 nights in Dec 2019
- Liked: Cleanliness, staff & service, property conditions & facilities
Compare to the price I paid and compare to MGM Cotai, Hyatt is over priced
Stayed 2 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel meets the expectations of Grand Hyatt standard. Staff was very helpful. Large room and bathroom. Comfy bed. Breakfast was great, had an enjoyable breadth during stay. Will go back next time.
Stayed 2 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good service and club facility. Just a bit inconvenient as we travel from HK airport by bus. No shuttle is available and need to take Taxi
Stayed 1 night in Dec 2019