Find hotels near Ciputra World Mall, Surabaya from ￥836

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)"

"Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning."

"Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff."

"Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck."

"Avarage "

"Best security"

"We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return."

"部屋がとても臭かった。"

"No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point..."

"Good location Overall acceptable"

"The members of the staff were very friendly and kind to us."

"Good hotels"

"Fasilitas dan kebersihan oke banget. Parkir gampang, cocok buat sehari-hari untuk keseluruhan, area tengah kota jadi mudah transportasinya. Staf sangat ramah dan sigap membantu. Thanks for all services"