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Four Points by Sheraton Surabaya, Pakuwon Indah

4.0 star property
Art Deco Surabaya hotel connected to the convention center, walk to Pakuwon Mall

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Four Points by Sheraton Surabaya, Pakuwon Indah

Rooftop bar, alfresco dining, open daily
Rooftop bar, alfresco dining, open daily
Exterior
Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | Frette Italian sheets, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; Indonesian cuisine
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
60216, Surabaya, Pakuwon Mall, Jalan Puncak Indah Lontar No. 2
  • Popular LocationPakuwon Mall1 min walk
  • Popular LocationSurabaya Zoo7 min drive
  • Popular LocationTunjungan Plaza12 min drive
  • AirportSurabaya (SUB-Juanda)40 min drive
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Room options

View all photos for Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)

Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Premium Deluxe, 1 King)

Room, 1 King Bed (Premium Deluxe, 1 King) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Premium Deluxe, 1 King)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)

Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed) | Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

Highlights

Separate sitting area
Air conditioning
LED TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Deluxe Guest Room, 1 King)

Room, 1 King Bed (Deluxe Guest Room, 1 King) | Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Deluxe Guest Room, 1 King)

Highlights

Air conditioning
LED TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Four Points by Sheraton Surabaya, Tunjungan Plaza
Pool
Kids pool
Parking included
Free WiFi
9.2 out of 10, Wonderful, (243)
The price is ￥10,289
per night
Jun 9 - Jun 10
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the neighborhood

Surabaya

Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to a shopping center. Al-Akbar Mosque and Submarine Monument are notable landmarks, and travelers looking to shop may want to visit Pakuwon Mall and Tunjungan Plaza. Don't miss out on a visit to Surabaya Zoo.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Pakuwon Mall - 1 min walk
  • Pakuwon Trade Center - 5 min walk
  • Surabaya Zoo - 7 min drive
  • Surabaya Plaza Shopping Mall - 11 min drive
  • Tunjungan Plaza - 12 min drive

Getting around

  • Margorejo Station - 10 min drive
  • Tandes Station - 25 min drive
  • Surabaya (SUB-Juanda) - 42 min drive

Restaurants

  • Chung Gi Wa - 6 min walk
  • KOI Thé - 2 min walk
  • Zenbu House Of Mozaru - 1 min walk
  • Jong Java Indische Recipe - 2 min walk
  • Magnolia Restaurant - 1 min walk

About this property

Four Points by Sheraton Surabaya, Pakuwon Indah

Upscale hotel near Pakuwon Mall
Located close to Al-Akbar Mosque, Four Points by Sheraton Surabaya, Pakuwon Indah provides 18 holes of golf, a shopping mall on site, and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf pro shop. The on-site Indonesian cuisine buffet restaurant, Djaman Doeloe Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • ATM/banking services, golf cart on site, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 310 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 288,000 for adults and IDR 144,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Djaman Doeloe Restaurant
  • Soiree Rooftop Bar

Things to do

  • 18 holes of golf
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pro golf lessons
  • Pro golf shop
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2019
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 726000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 726000 per night
  • Laundry fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya

Frequently asked questions

Does Four Points by Sheraton Surabaya, Pakuwon Indah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Four Points by Sheraton Surabaya, Pakuwon Indah?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Surabaya, Pakuwon Indah on Jun 9, 2024 start from ￥10,192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Surabaya, Pakuwon Indah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Surabaya, Pakuwon Indah?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Surabaya, Pakuwon Indah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Surabaya, Pakuwon Indah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Four Points by Sheraton Surabaya, Pakuwon Indah located?

Situated in Surabaya, this golf hotel is 0.1 mi (0.1 km) from Pakuwon Mall and 2.5 mi (4 km) from Al-Akbar Mosque. Surabaya Zoo and Taman Bungkul are also within 6 mi (10 km).

Four Points by Sheraton Surabaya, Pakuwon Indah Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 111 reviews" "
Rating 8 - Good. 14 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hannan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service is excellent. Being upgraded to bigger room. The only issue is the area is very noisy. We also can hear banging from the top floor which I believe is a dismantling of event equipment. Other than that service is excellent and great location.
Stayed 2 nights in May 2024

10/10 Excellent

Gina, South St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding and very comfortable!
Stayed 2 nights in Mar 2024

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Liong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Leng teck

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian KimTju

Liked: Amenities
by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya
Stayed 7 nights in Dec 2023

10/10 Excellent

BING HAO GILES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

BING HAO GILES

Stayed 4 nights in Dec 2023

10/10 Excellent

Paul

Easy access to Pakuwon Mall
Stayed 4 nights in Nov 2023

10/10 Excellent

Boo Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service from all the staff I have met during my stay. Special mention for Mr. Yoga, the duty manager.
Stayed 1 night in Nov 2023