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The Residence Bintan

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property preview
Premium bedding, minibar, in-room safe, desk
BBQ/picnic area
2 restaurants, breakfast served
The Residence Bintan welcomes families to its oceanfront luxury retreat. Enjoy sophisticated cuisine and kid-friendly options at two restaurants. The private beach offers kayaking and snorkeling. Rejuvenate after a day in the sun with treatments at the on-site spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
The current price is ￥20,288
￥24,548 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Day bed
Ceiling fan
Premium bedding
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Day bed
Ceiling fan
Premium bedding
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Day bed
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
2 bedrooms
Blackout drapes/curtains
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
29153, Kijang, Bintan, Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia

What's nearby

  • Trikora Beach - 34 min drive - 29.3 km
  • Santa Maria Cave - 39 min drive - 31.9 km
  • Tanjung Pinang Ferry Terminal - 42 min drive - 37.1 km
  • Snake River Temple - 43 min drive - 37.1 km
  • Chinese Temple - 51 min drive - 44.8 km

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪The Bintan Residence Poolbar - ‬7 min walk
  • ‪The Dining Room - ‬7 min walk
  • ‪Rica Rica Indonesian Restaurant - ‬8 min walk
  • ‪Restoran Seafood Batu Licin - ‬20 min drive

About this property

The Residence Bintan

Luxury family-friendly hotel by the ocean
At The Residence Bintan, you can look forward to a free roundtrip airport shuttle, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, snorkeling, and kayaking. Indulge in a facial, a body treatment, and reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like boat tours, archery, and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A free ferry terminal shuttle, free bicycle rentals, and supervised childcare (surcharge)
  • Water sports equipment, smoke-free premises, and a bodyboard on site
  • Guest reviews give top marks for the helpful staff
Room features
All 127 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Rainfall showers, deep soaking tubs, and bidets
  • Flat-screen TVs with premium channels
  • Balconies, electric kettles, and ceiling fans

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  • Pool
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8.6 out of 10, Excellent, 16 reviews
The price is ￥14,772
￥17,874 total
includes taxes & fees
Nov 4 - Nov 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (484 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at The Residence Bintan?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at The Residence Bintan on Nov 25, 2025 start from ￥20,288, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Residence Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Bintan?

Self parking is free at this property.

What time is check-in at The Residence Bintan?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at The Residence Bintan?

Check-out is at noon.

Does The Residence Bintan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Residence Bintan located?

Nestled on the beach, this Bintan hotel is 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal.

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Reviews

The Residence Bintan Reviews

9.4

Exceptional

9.6

Cleanliness

7.0

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 328 out of 457 reviews
Rating 8 - Good. 103 out of 457 reviews
Rating 6 - Okay. 15 out of 457 reviews
Rating 4 - Poor. 8 out of 457 reviews
Rating 2 - Terrible. 3 out of 457 reviews

Reviews

10/10 Excellent

Chenyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for family stay

Great location for family with wonderful and helpful staff :) thank you for a great stay!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jorry

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Stayed 3 nights in Oct 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Apr 2025

8/10 Good

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and services, staff are amazing but need more food variety
Stayed 3 nights in Oct 2024

10/10 Excellent

Junie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service and excellent in-villa dining.
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably gorgeous place with wonderful staff and beautiful amenities. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The service from the hotel staffs are excellent.
Stayed 1 night in Jun 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay!!! Everything was wonderful…room, food, and especially the staff. Thank you so much for your hospitality!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a perfect weekend getaway! the staff is amazing, some much special thought. the bbq on the beach is really special. thanks for having us!!
Stayed 2 nights in Oct 2024

8/10 Good

Mamiko

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing peaceful resort with private beach

The environment was very comfortable, great beach view pool, and the service was amazing. While cleanliness wasnt exactly spotless, not a big deal but we expected better.
Stayed 2 nights in Sep 2024

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and could not do enough for us. We have no adverse comments
Stayed 3 nights in Oct 2024

10/10 Excellent

K UNNITHAN SIVADAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly staff. Serene and relaxing.
Stayed 2 nights in Jul 2024

10/10 Excellent

FLORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment
Stayed 1 night in Nov 2023

10/10 Excellent

chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous getaway

Everything was fabulous including the weather. Staff were caring and excellent and relaxed. Will definitely be coming back again and again....
Stayed 2 nights in Jan 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 nights. The staff were excellent. Food was amazing. Enjoyed the cooking class with Dimas, who was very helpful. The facilities and rooms were first rate. It is a bit remote, but perfect for a relaxing holiday and the transfers from ferry were very comfortable.
Stayed 5 nights in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot to escape

The staff are just outstanding! So friendly and caring. The resort is nicely maintained. The beach is quite nice, although we spent our time by the pool.
Stayed 3 nights in Dec 2022

8/10 Good

Pierre-Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice gateway from Singapore.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic weekend getaway!

Our 2nd-level garden suite was exactly as we’d expect – room was clean, with aircon & ceiling fan. The hammock in the patio was def a nice touch! Bicycles were available for easy access around the resort. The chicken coop and rabbit house are a must-visit!
Hotel lobby
Sanitised room comes with a sticker!
Evening view
Patio with hammock
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

So so

Nice and friendly staff but not a 5 star resort, which was disappointing!
Stayed 3 nights in Nov 2022

10/10 Excellent

NG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!
Stayed 3 nights in Oct 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and breakfast was excellent. However, there is no beach that one would use for actually swimming. More like wet sand everywhere. In the 3 days that we were there not one person was in the water. No child with shovel and bucket making sand castles. Really no beach in the sense of what we are use to thinking a beach should be like. I actually wanted to leave the resort but my money would not be refunded.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay except for tar.

All staffs are polite and courteous. Even before arriving, staff attending to email was great. Son love his small cornered bed at the living room. Only sad thing is the sea was polluted by tar. Tried to go to the sand bank which was beautiful, but when we went back to the shore, our legs were tainted by tar. Thought it was due to the speed boat nearby. But next day went to the beach outside our villa, same thing happened.. was told it was seasonal.. without the tar, it was perfect.. nice sea and able to walk far out in the clear sea.. just a pity, there are tar.. luckily we have some lotion to remove them..
Stayed 4 nights in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was over an hour from the ferry terminal so that was a negative factor for us when considering door-to-door travel. The staff were really fantastic, they definitely made the trip a pleasant experience and did everything to make us welcome and any support we needed. If the staff were not so amazing we would have been disappointed. The breakfast was great. The in-room dining food was ok, chips were often cold and not enjoyable, there was a limited selection of food, good for only 3-4 days. The rooms were of an ok standard, the cleanliness was excellent, and the housekeeping was great too. And the water boys, very fast. The kids rope course was closed, not advised in advance. The ATV and water sports staff were amazing too. Based on what we spent and the travel time though, in hindsight, I would have chosen a place in Phuket, close to restaurants and within 20 minutes of the airport. More variety and similar quality.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nobuo

Liked: Cleanliness, staff & service, property conditions & facilities
とても良かったです。
Stayed 2 nights in Sep 2025