「Property is beautifully maintained and located steps from everything you could need - including some amazing restaurants. Parking a block away is in a large garage with automatic door. Cristina was terrific and full of helpful information. Tourist info center is also a block or two away. We chose to stay here instead of Venice after a few weeks in the Alps. Very convenient to Marco Polo. Would absolutely stay here again.」
「So quiet and so clean. Great location to the train station. Easy to get around in the surrounding areas. Staff very helpful amd hotel has great facilities.」
「We needed a place to stay one night while travelling through the Veneto. This was a great location and the staff were fantastic. Very comfortable room.」
「Great place for morning fight at Marco Polo. Comfortable family room for 4, excellent breakfast and 40 euros airport shuttle for all of us and bags. 」
「We booked this through hotels.com and we got a confirmation however they did not nor did they receive payment.
We arrived and the host Valentina was waiting for us (because we called). She graciously let us in the gates and showed us one of two rooms to choose from which either one was fine. We were hungry and Valentina recommended a nearby restaurant that had great food.
We woke up to a beautiful continental breakfast which tasted amazing and a latte. It was really foggy and we had to rush...
"We stayed for two nights and interacted with four employees.
The woman at the front desk was very friendly, the man who arranged a taxi for us was helpful, and the owner, who made us coffee, was also very kind.
However, on the last morning, one man's attitude was terrible.
If it weren't for that, it would have been perfect.
In the last 30 minutes, our 5-point rating dropped to 2 points.
Due to our circumstances, we were allowed to eat breakfast 15 minutes earlier than the usual time.
We are deeply grateful for your kindness.
He suddenly looked at the plate we had filled with food and said in a strong tone,
‘This is not breakfast, it's lunch!’
It seems he thought we had taken too much. We only used one plate, and it was an amount that could be finished in five minutes. I didn’t think it was particularly excessive.
After all, it’s a buffet, so the portion size is up to the customer.
Why was it necessary to make such an unpleasant remark?
Additionally, he was rearranging the large plates we had taken food from and moving the dishes around with a displeased expression, making loud noises.
Ten minutes later, as soon as the taxi arrived, he shouted, ‘The taxi is here,’
and gestured for us to leave the dining hall as if to shoo us away.
When we left the hotel, he was the only one who turned his back to us and didn't speak.
The others greeted us, and since we were in a hurry, we didn't have time to discuss his attitude.
Did he feel that the kindness of the others w"
