Find hotels in Cartagena Centro, Cartagena

"Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena. The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel experience. We were in Cartagena for a destination wedding, and Palacio del Agua made the entire trip even more special. The staff went above and beyond to ensure everything was seamless and enjoyable. If you’re looking for a beautiful boutique hotel with outstanding service in Cartagena, this is it. We would absolutely stay here again."

"Hotel was great, clean, friendly staff, great food. Only disappointment was that the beach in front was under construction."

"The quality of the room in its materials and furnishings is outstanding. Staff if kind and cordial. Location is great Will come back "

"Excellent hotel in a safe area of Cartagena. Lots of restaurants nearby, grocery store, pharmacy, etc. Safe to walk at night. The staff is kind and friendly. "

"Yes"

"Clean rooms. Friendly staff. Great food "

"Truly lovely and fabulous hotel. Entire staff committed to ensuring guests have a wonderful stay. Hotel is magnificent and tremendously well maintained. Breakfasts are very delicious as are all the meals. Truly a 5 star experience."

"great location, quieter location at night, kind and helpful staff, nice decor in main lobby type area, e"

"Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour journey, especially after it was confirmed by the hotel in writing that we were going to get connecting rooms at Check In. The hotel manager at the time of the ship was extremely nice. They did offer us 50,000 Hilton points which covered the first night in separate rooms the front desk staff almost seems standoffish with Lil to very minimum interaction now for the hotel. This hotel is located 14 minutes from the famous world city this property definitely looks a lot better in the pictures and is deed. When advertised they showed tennis courts to our shop, we went downstairs to play and we’re hit with the bill of $$40 Canadian per hour, which made no sense but according to the people on the tennis court, the property did not own the tennis court the swimming pool we’re good. The food at the snack bar was decent. The beach was not the best. Water smelt like gas due to the big boats. The Hilton was a No for us. Please research before booking. "