Find hotels in Carrollton, New Orleans

"AC didn't work in our room. Also, was black soot coming from the AC vent in our room, we called and asked them to fix it, all they did was change the sheets. Had to go down to the lobby and ask for a different room. Only rooms they had available were downgrades from what we booked. We took one because it was better option than sleeping and waking up to soot all over us."

"Awesome location and very friendly staff"

"Staff was very friendly and quick to answer questions."

"The staff was excellent. The hotel is in a great location! Everything is walkable."

"Good times!"

"Very clean and beautiful room with fantastic location. My own complaint was the front desk lady who checked us in was very rude and put me in a room with a king bed. When I went down to tell her I had booked two double beds she said they were all out and could bring me a cot. When I refused this she all of a sudden found another room to move me to. She was very rude about the entire situation and it wasn’t the best way to start a vacation. However everything about this hotel was great and I don’t think this is a reflection of the entire team. "

"Great staff, very clean, nice rooms and its perfect location to everything. The restaurant is very very slow. You will wait 20 minutes before you get a cup of water. Food is good but more workers are needed. "

"Excellent service, Ms Deidre at the front desk was superb, very helpful. Parking across the street, felt as if my van was secure. Room was clean and housekeeping staff was very accommodating and helpful. Will definitely be staying again on my next visit. "

"The place was busy when we arrived an hour after check-in. We were told the room we booked with two beds wasn’t ready yet. The front desk man, Matthew, was so kind and stored our luggage for us so we could go eat with friends until our room was ready. Once we arrived back a few hours later, our room was ready and yet again Matthew was there to help us out. It was evident the hotel was older, but still a clean well maintained environment. When we arrived in our room the tvs didn’t work. I finally clicked around on one remote and it started working. My husband let the front desk staff know and they were quick to send the maintenance man out to fix it. The maintenance man, which I wish I would’ve got his name, was very efficient and got the job done quick. I even let him know about a minor problem with the faucet in the shower and he said it was ok and he’ll get to it in the morning that it would be fine for the night. I asked him about getting another towel, he told me to call the front desk. I did and decided I was just going to go down and grab it. He was so kind to go get it for us. I know that’s not in his job duties, but it showed the kindness in his heart to do that. It’s the little things that make your visit enjoyable. Because of this I would stay again. "