"Such a wonderful hotel to stay during our week long Tokyo visit! Stunning garden, exceptional service by the incredibly polite and helpful staff, spacious quiet room with large bathroom. We loved our stay here!"
"Such a wonderful hotel to stay during our week long Tokyo visit! Stunning garden, exceptional service by the incredibly polite and helpful staff, spacious quiet room with large bathroom. We loved our stay here!"
"It is a lovely little hotel in the middle of Tokyo, and access by several subway lines was quite convenient. It’s old and outdated facility but its convenient and friendliness of the staff replace the aesthetic of hotel. The big common bathroom (Dai Yokujo) and rooftop patio are excellent.
The only complaint that I had was breakfast was all precooked food (processed), not freshly cooked food.
However, besides a bit of let down of breakfast quality, I would love to stay again next time I am in...
"It is a lovely little hotel in the middle of Tokyo, and access by several subway lines was quite convenient. It’s old and outdated facility but its convenient and friendliness of the staff replace the aesthetic of hotel. The big common bathroom (Dai Yokujo) and rooftop patio are excellent.
The only complaint that I had was breakfast was all precooked food (processed), not freshly cooked food.
However, besides a bit of let down of breakfast quality, I would love to stay again next time I am in...
"The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!"
"The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
Daniel
Reviewed January 30, 2025Reviewed January 30, 2025
The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!
The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!
Arlene
Reviewed November 5, 2026Reviewed November 5, 2026
Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo.
The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay.
The...
Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo.
The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay.
The...
Derek
Reviewed December 18, 2023Reviewed December 18, 2023
Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.
Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.
Queen room we originally reserved was very small (as advertised in size), so we decided to upgrade to a larger room (two twins) and it was great.
Excellent shower / bath combo, high end restaurant (Italian, not Japanese) and very helpful stuff.
Location is great, really close to Ueno station and everything is relatively easily accessed.
Queen room we originally reserved was very small (as advertised in size), so we decided to upgrade to a larger room (two twins) and it was great.
Excellent shower / bath combo, high end restaurant (Italian, not Japanese) and very helpful stuff.
Location is great, really close to Ueno station and everything is relatively easily accessed.
Ariel
Reviewed November 4, 2026Reviewed November 4, 2026
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Ivan
Reviewed December 3, 2022Reviewed December 3, 2022
Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.
Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.
Beth Ann
Reviewed December 18, 2022Reviewed December 18, 2022
Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...
Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...
S
Reviewed February 8, 2025Reviewed February 8, 2025
Extremely helpful staff, and an abundance of extras available in the lobby - skin and hair care products, toiletries, all complimentary...and i mean dozens of choices.
Extremely helpful staff, and an abundance of extras available in the lobby - skin and hair care products, toiletries, all complimentary...and i mean dozens of choices.
Don
Reviewed November 8, 2026Reviewed November 8, 2026
We had a wonderful stay at Grand Bach. The rooms were unique, quiet, comfortable and clean, and the black out blinds were a lifesaver for helping us get over jet lag. The close walk to great shopping, bars and restaurants was another huge plus. Will be back!
We had a wonderful stay at Grand Bach. The rooms were unique, quiet, comfortable and clean, and the black out blinds were a lifesaver for helping us get over jet lag. The close walk to great shopping, bars and restaurants was another huge plus. Will be back!
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...
Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...