「We needed to change rooms and the front desk staff were more than accommodating and did not hesitate to honour our request. To our surprise they moved us to the penthouse on the top floor of the tower facing Okanagan Lake with a beautiful view of the City and actually reduced our nightly rate for the extra night we stayed. Can’t say enough about the friendliness and accommodating nature of the front desk person. 」
「During staying my rental car battery was dead. Hotel staff was so kind that she contacted rental car shop and asked other customers who have battery charger.」
「This was the best property we stayed in during our 4 day trip. It was clean, spacious, and accommodated our toy poodle very well. They even had dog dishes in the room, and dog treats at the front desk! The only reason a "good" rating in some areas is that the pool was not working/available, and our request to clean our room after our first night's stay was not noticed by cleaning staff. Otherwise, perfect stay!」
「We had a great stay at Grizz hotel. Our rooms were clean and spacious, and the bed was very comfortable. We’d recommend the Grizz to anyone who stay in Revelstoke.」
「Wonderful friendly staff. Front desk was always helpful. 24 hour Denny’s onsite was convenient
Only complaint was recurring issues with our room key repeatedly failing and requiring us to visit at the front desk for replacements. 」
「Awesome view, friendly and helpful staff, great location. My only complaint is the noise from the restaurant the Friday and Saturday night we stayed. Loud music until the wee hours of the night was not ideal the night before the Okanagan Gran Fondo. 」
