Find Hotel with a Concierge in Big Bear Lake, CA

" Yes I did have a great time!! My room was clean, the staff very friendly , this place is amazing nice view and close to everything , definitely I will recommend ."

"Exceeded expectations in all ways, especially the fireplace in the room. Also very good breakfast ."

"Overall value was a 5-star. Unfortunately not a 5-star on its own. We got a great deal through Hotels.com but had we not our visit would have had different expectations. Rooms are decent, no dresser so space for clothing is limited. We enjoyed having a balcony but we couldn’t use it as recent snowfall hadn’t been cleared. The shower was great, bed was comfy. The downsides were that although they give parking passes they are not enforced so hotel patrons have to contend with restaurant goers and park visitors. Multiple laps multiple times to finally get a spot to park. More often than not the front desk was left unattended and the jacuzzi hot tub has an odd odor, not chlorinish… almost musty. All in all a good visit for a great value considering a lake view, a fireplace and needed amenities. "

"My family and I had an absolutely wonderful stay! From the moment we arrived, right in the middle of a snowstorm, the staff went above and beyond to make sure we were taken care of. They even cleared the way for us, which we truly appreciated after a long, stressful drive. Everyone was incredibly kind, welcoming, and helpful throughout our visit. The hospitality made all the difference, and we couldn’t have asked for a better experience. We will definitely be staying here again and highly recommend it to others!"

"This was my first time at a hotel in Big Bear, and I can’t wait to go again. There was an arcade for the kids, a bar for adults and walking distance to the Village. "