Find Hotel with a Concierge in Big Bear Lake, CA

"Rooms are clean & cozy, and a lot of them have balconies which I love. Breakfast is very good with a good selection. We also enjoyed the Game Room (played ping pong, billiard, & air hockey). Good workout room. Also has a nice little trail behind the hotel to walk in. Only down side is that they are now charging for parking ($20/day) but the stay is still affordable & pleasant so it's still one of our favorite places to stay."

"Amazing resort. Highly recommend. If my bougie ass liked it, yours will too."

"The cabin and setting were lovely, and our first day was very pleasant. Unfortunately, the next morning was disrupted by extremely loud construction and strong fumes, which was especially difficult since we came for fresh mountain air to help with asthma. The front desk was not very helpful at first and simply pointed to a small sign about construction, even though we booked through Expedia and had no prior warning. Only after several guests complained were we offered another cabin. We chose to spend the day outdoors until the noise stopped at 5 p.m. Overall, it’s a nice facility, and I would have rated it a 10 if the staff had been more honest, empathetic, and accommodating about the construction situation."

"I absolutely LOVED this place. With the view, restaurant, hot tub and and gorgeous renovations, this is easily one of my favorite hotels. "

"The staff was welcoming and super nice. The room was clean. The Jacuzzi needed a deeper cleaning, but it might have been opened recently."